What We Will Do For You
- We are always committed to providing a compassionate, friendly and professional service.
- We will treat you with respect and will always listen to your concerns.
- We will always offer you the most appropriate treatment and advice.
- We will arrange a home visit if you are too ill to attend the surgery.
- We will make every effort to see you promptly. We will inform you how to obtain the results of tests and x-rays.
- We will try to deal at once with any problems or complaints.
- A doctor is on call at all times for emergencies.
- You have the right to see your health records subject to any limitations in law.
- Your records will be kept confidential.
- We will answer the phone promptly and politely. If you need to speak to a doctor you will be advised when you can do this.