Suggestions & Complaints

Your comments and suggestions are important to us, please click on the right hand side and complete the form to send them to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and Julie Thornton, Practice Manager will deal with your concerns appropriately. 

Alternatively you can email the practice at admin.slaithwaitehealthcentre@nhs.net and mark for the attention of Julie Thornton.